Last Updated: July 2026
Welcome to SoulStar Lifestyle. We are committed to delivering your order safely and efficiently.
Please read our Shipping Policy carefully before placing an order.
We currently ship across India and also offer international shipping to select destinations.
If your location is not serviceable, we will notify you before processing your order.
All orders are processed after successful payment confirmation.
Orders are typically processed within 1–2 business days, excluding Saturdays, Sundays, and public holidays.
During new product launches, promotional events, or periods of high order volume, processing times may be slightly longer.
Within India
Standard delivery is generally completed within 5–7 business days, excluding Saturdays, Sundays, and public holidays.
Delivery timelines may vary depending on your location and courier partner availability.
International Orders
International deliveries generally take 15–30 business days depending on the destination country, customs clearance, and local courier services.
Customers are responsible for complying with the import regulations applicable in their country.
Domestic Shipping (India)
Shipping charges are calculated in batches of up to two (2) items per order.
| Number of Items | Shipping Charge |
|---|---|
| 1–2 Items | ₹80 |
| 3–4 Items | ₹160 |
| 5–6 Items | ₹240 |
| 7–8 Items | ₹320 |
Each additional batch of up to two (2) items will incur an additional shipping charge of ₹80.
International Shipping
International shipping charges are calculated in batches of up to two (2) items per order.
| Number of Items | Shipping Charge |
|---|---|
| 1–2 Items | ₹500 |
| 3–4 Items | ₹1,000 |
| 5–6 Items | ₹1,500 |
| 7–8 Items | ₹2,000 |
Each additional batch of up to two (2) items will incur an additional shipping charge of ₹500.
Applicable shipping charges will always be displayed during checkout before payment is completed.
Once your order has been dispatched, tracking details will be shared whenever available through the communication method provided during checkout.
Our courier partners may attempt delivery more than once. If delivery cannot be completed due to an incorrect address, recipient unavailability, or any customer-related issue, additional shipping charges may apply for re-dispatch.
Customers are responsible for providing complete and accurate shipping information.
SoulStar Lifestyle is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.
International orders may be subject to customs duties, import taxes, or other government charges imposed by the destination country.
Any such charges are the sole responsibility of the customer unless otherwise stated by SoulStar Lifestyle.
While we strive to deliver all orders within the estimated timelines, delays may occasionally occur due to factors beyond our control, including but not limited to:
We appreciate your patience should any such delays occur.
For any shipping-related questions, please contact:
SoulStar Lifestyle
New Delhi, India
Email: support@soulstarlifestyle.com
We will make every reasonable effort to assist you with your shipment.